[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-106-2-social-work-management-022":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-106-2-社會工作管理-022","sw-106-2-social-work-management-022",106,2,true,22,"在一個社會服務機構中，主管正對社工員的表現進行績效考核。考核甲社工員時，主管記起甲曾在幾個月前工作遲到數次，因此將其績效評為丙等，儘管甲社工員其他工作表現符合規定。此情境說明了何種績效考核潛在問題？",{"A":15,"B":16,"C":17,"D":18},"初始效應","尖角效應","月暈效應","盲點效應","B",null,[],"本題考點在績效考核的評估者誤差類型。依績效考核誤差理論，尖角效應（horns effect）指評估者因員工單一負面事件或特質而以偏概全，將整體績效評低——主管僅因甲數月前遲到數次，便無視其他符合規定的表現而評為丙等，正是負面印象的過度類化，故選 B。C 月暈效應方向相反，是因單一正面特質而高估整體表現；A 初始效應是過度受考核期間最初印象或表現影響，題幹重點不在時間點而在負面事件的以偏概全；D 盲點效應是評估者對員工某些缺點視而不見，與題幹情境相反。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-106-2-social-work-management-021","「是一種財務計畫，也是行動計畫，是即將實現的服務與發展藍圖，有引導實現社會服務組織使命的功能」，此是描述下列何種財務管理活動？",21,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-106-2-social-work-management-023","為能因應內、外部環境的變化，社會服務機構需有策略性規劃（strategic management）的能力，以釐清組織運作方向，增進面臨挑戰與控制的能力。下列對於進行策略性規劃的描述，何者正確？",23,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-106-2-social-work-management-020","運用所蒐集的資料來回答「方案依設計所執行的程度為何？」、「員工所執行的措施是否符合方案所規劃的？」、「方案是否涵蓋適當的受益者？」等問題，屬於下列何種方案評估活動？",20,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-106-2-social-work-management-024","當前對於機構員工績效考核的方法推陳出新，在這些考核方法中，強調從各種角度來評估員工的績效表現，藉由多元績效評估回饋機制以強化考核的客觀性與公平性，是下列何種考核方法？",24,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-106-2-social-work-management-019","雙因子理論（motivation-hygiene theory）是由心理學家赫茨伯格（Frederick Herzberg）所提出，主張管理者在激勵員工時，需要區分保健因子與激勵因子，以能達激勵效果。下列對於此理論的敘述，何者正確？",19,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-106-2-social-work-management-025","「督導」對於社會工作而言具有重要功能與意義，下列對於督導情境描述的功能歸類，何者錯誤？",25,1787299242974]