[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-106-2-social-work-management-032":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-106-2-社會工作管理-032","sw-106-2-social-work-management-032",106,2,true,32,"管理一個部門或組織所需的能力可分為概念性技能、技術性技能與人群關係技能，管理者須因其所處的組織情境與位階層級來做不同技能展現的彈性調整。下列關於管理層級與管理技能的描述，何者正確？",{"A":15,"B":16,"C":17,"D":18},"部門總監為高階管理者，首重規劃組織方向與目標的能力，因此不需具備與員工相處的技能","機構主任為中階管理者，需具備完成上級交代工作以及適時反應第一線所發生問題的能力","機構督導為基層管理者，具備訓練與領導基層員工、監督日常工作活動等技能是相對重要的","無論是何種管理階層，具備技術性技能是同等重要的","C",null,[],"本題考點是 Katz 三種管理技能(概念性、技術性、人群關係技能)與管理層級的對應。依 Katz 的理論,基層管理者直接帶領第一線員工,技術性技能與監督日常工作的能力相對最重要,機構督導即屬此層級,故 C 正確。A 錯在人群關係技能對各層級都不可或缺,「不需具備與員工相處的技能」是絕對化錯誤。B 錯在「完成上級交代、即時反應第一線問題」是基層管理者的職責;中階管理者的角色是承上啟下,把高階策略轉化為部門執行計畫。D 錯在技術性技能的重要性隨層級升高而遞減,並非各層級同等重要。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-106-2-social-work-management-031","倫理是社會工作服務難以避免的議題，社會工作管理者亦會遭遇倫理的挑戰。下列對於倫理情境之描述，何者正確？",31,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-106-2-social-work-management-033","人力資源規劃（human resource planning）是人力資源管理活動中重要的一環，意即能做出系統且持續性的分析過程，則能為組織取得必要的人力。為達此目標，人力資源規劃的步驟應為：",33,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-106-2-social-work-management-030","將管理理論運用於社會工作時，下列何者適用於處理問題複雜且多變的社會服務機構？",30,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-106-2-social-work-management-034","下列有關組織決策的敘述，何者錯誤？",34,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-106-2-social-work-management-029","下列對於「最佳價值」（The Best Value）的描述，何者錯誤？",29,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-106-2-social-work-management-035","某社會服務機構團隊進駐甲縣，經過一週後，該團隊依據甲縣內兩個家庭福利服務中心過去 2 年所提供的服務項目與服務人次統計，規劃出為期一年的親子互動桌遊方案。該團隊用以規劃方案的需求評估主要基於那個觀點？",35,1787299243109]