[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-106-2-social-work-management-033":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-106-2-社會工作管理-033","sw-106-2-social-work-management-033",106,2,true,33,"人力資源規劃（human resource planning）是人力資源管理活動中重要的一環，意即能做出系統且持續性的分析過程，則能為組織取得必要的人力。為達此目標，人力資源規劃的步驟應為：",{"A":15,"B":16,"C":17,"D":18},"分析人力特性→預測組織走向→需要何種人才進入組織","預測組織走向→需要何種人才進入組織→分析人力特性","分析人力特性→需要何種人才進入組織→預測組織走向","預測組織走向→分析人力特性→需要何種人才進入組織","D",null,[],"本題考點是人力資源規劃(human resource planning)的步驟順序。依人力資源管理的標準流程,規劃必須從組織整體出發:先「預測組織走向」(組織未來的目標、方案與規模),再「分析人力特性」(盤點現有人力的數量、專長與流動狀況),最後才能推算「需要何種人才進入組織」(供需落差即招募或訓練需求),故 D 正確。A 與 C 都把「分析人力特性」放在第一步,倒果為因——不先知道組織要往哪走,無從判斷現有人力是否合用;B 把「需要何種人才」放在分析人力之前,尚未盤點現況就決定要進什麼人,順序錯誤。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-106-2-social-work-management-032","管理一個部門或組織所需的能力可分為概念性技能、技術性技能與人群關係技能，管理者須因其所處的組織情境與位階層級來做不同技能展現的彈性調整。下列關於管理層級與管理技能的描述，何者正確？",32,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-106-2-social-work-management-034","下列有關組織決策的敘述，何者錯誤？",34,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-106-2-social-work-management-031","倫理是社會工作服務難以避免的議題，社會工作管理者亦會遭遇倫理的挑戰。下列對於倫理情境之描述，何者正確？",31,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-106-2-social-work-management-035","某社會服務機構團隊進駐甲縣，經過一週後，該團隊依據甲縣內兩個家庭福利服務中心過去 2 年所提供的服務項目與服務人次統計，規劃出為期一年的親子互動桌遊方案。該團隊用以規劃方案的需求評估主要基於那個觀點？",35,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-106-2-social-work-management-030","將管理理論運用於社會工作時，下列何者適用於處理問題複雜且多變的社會服務機構？",30,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-106-2-social-work-management-036","志工運用是社會服務機構中重要的人力資源。下列對於志工管理模式的描述，何者正確？",36,1787299243124]