[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-106-2-social-work-management-035":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-106-2-社會工作管理-035","sw-106-2-social-work-management-035",106,2,true,35,"某社會服務機構團隊進駐甲縣，經過一週後，該團隊依據甲縣內兩個家庭福利服務中心過去 2 年所提供的服務項目與服務人次統計，規劃出為期一年的親子互動桌遊方案。該團隊用以規劃方案的需求評估主要基於那個觀點？",{"A":15,"B":16,"C":17,"D":18},"規範性需求","相對性需求","感受性需求","表達性需求","D",null,[],"本題考點是 Bradshaw(1972)四種需求分類的辨識。表達性需求(expressed need)指人們以實際行動尋求或使用服務所呈現的需求,以服務使用統計、求助人次、等候名單測量;題中團隊依據家庭福利服務中心「過去 2 年服務項目與服務人次統計」規劃方案,用的正是實際使用服務的行為資料,故選 D。A 錯:規範性需求由專家、學者或政府依標準界定,非使用統計。B 錯:相對性(比較性)需求須比較條件類似地區間的服務差距,題目未做比較。C 錯:感受性需求是當事人自述的需要,須以調查、公聽會詢問居民,題中未詢問居民感受。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-106-2-social-work-management-034","下列有關組織決策的敘述，何者錯誤？",34,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-106-2-social-work-management-036","志工運用是社會服務機構中重要的人力資源。下列對於志工管理模式的描述，何者正確？",36,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-106-2-social-work-management-033","人力資源規劃（human resource planning）是人力資源管理活動中重要的一環，意即能做出系統且持續性的分析過程，則能為組織取得必要的人力。為達此目標，人力資源規劃的步驟應為：",33,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-106-2-social-work-management-037","做方案規劃時必須作需求評估，一般而言我們常採用 Bradshaw（1972）的四種需求分類來進行需求測量，下列那一種需求測量方法是運用感受性需求（Felt Need）的方法？",37,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-106-2-social-work-management-032","管理一個部門或組織所需的能力可分為概念性技能、技術性技能與人群關係技能，管理者須因其所處的組織情境與位階層級來做不同技能展現的彈性調整。下列關於管理層級與管理技能的描述，何者正確？",32,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-106-2-social-work-management-038","組織採取監督行動以便能夠確保組織可依規劃的計畫來執行，同時修正重大差異，以促使組織目標能夠被有效達成，多數的組織工作會造成失敗常常因為忽略了這個程序，因此它是管理程序中最重要的環節，請問這個程序是指管理職能的那一項？",38,1787299243151]