[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-107-1-social-work-management-024":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-107-1-社會工作管理-024","sw-107-1-social-work-management-024",107,1,true,24,"當社會工作者面臨處遇失當的「申訴」時，督導適時協助社會工作者釐清專業責任，並一起完成答辯書的撰寫，以完成服務責信工作。試問督導比較側重執行下列何種督導功能？",{"A":15,"B":16,"C":17,"D":18},"支持性功能","調解性功能","行政性功能","教育性功能","C",null,[],"本題考點是督導功能的辨識。依 Kadushin 督導三功能,行政性功能在確保服務符合機構政策與程序,包括工作分派、品質監控與對外「責信(accountability)」;教育性在提升專業知能;支持性在紓解壓力與情緒。題幹中督導協助社會工作者釐清專業責任、共同完成申訴案答辯書,是機構回應外部課責、完成服務責信的行政程序,屬行政性功能,故選 C。A 支持性處理工作者的情緒與士氣,非答辯程序;B 調解性指協調工作者與組織或系統間的落差,非本題重點;D 教育性是教導知識技巧,與完成責信文書有別。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-107-1-social-work-management-023","當組織努力提供員工一個適當的工作環境及設施，以增進其組織認同，進而降低離職率。試問這個組織比較偏向實踐下列那種人力資源管理功能？",23,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-107-1-social-work-management-025","下列有關「志願服務法」相關規範的敘述，何者正確？",25,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-107-1-social-work-management-022","志願服務人力是政府及民間非營利組織推展業務的重要資源之一。試問下列何者對「志願服務特質」的描述較為適切？",22,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-107-1-social-work-management-026","當社會工作者產生職業倦怠感或低度專業成就感而欲遞出辭呈時，一位適任的督導應優先執行何項督導功能？",26,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-107-1-social-work-management-021","在多元化的社會發展趨勢下，要求服務供給者具備多元文化能力，避免服務的社會排除。試問這項管控服務品質的作法，比較偏向要確保下列何種特性？",21,{"webId":45,"stem":46,"number":47,"year":9,"session":10},"sw-107-1-social-work-management-027","當某主管進行員工年終績效考核時，對某員工出現正向的以偏概全現象時，試問該主管發生何種績效考核的偏誤？",27,1787299237336]