[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-107-1-social-work-management-038":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-107-1-社會工作管理-038","sw-107-1-social-work-management-038",107,1,true,38,"當某非營利組織行政主管在會議中報告：今年度的服務單位成本遠高於預算編列時的概算。試問此行政主管的說法比較偏向下列那一種組織績效評估的觀點？",{"A":15,"B":16,"C":17,"D":18},"效率觀點（efficiency）","效能觀點（effectiveness）","品質輸出觀點（quality output）","成效導向觀點（outcome）","A",null,[],"本題考點是組織績效評估各觀點的區辨。依績效評估理論,效率(efficiency)關注投入與產出的比值,「服務單位成本」(每提供一單位服務所耗費的成本)正是典型的效率指標;行政主管比較單位成本與預算概算,檢視的是資源投入相對於服務產出的關係,屬效率觀點,故選 A。B 效能觀點關注組織目標的達成程度,而非成本;C 品質輸出觀點關注服務是否符合品質標準(如及時、正確、友善),與成本無關;D 成效導向觀點關注服務對象接受服務後的實際改變(如功能提升、問題改善),亦非本題所指的成本概念。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-107-1-social-work-management-037","兒少福利服務中心為拓展兒少服務人數，因而增加外展服務的次數與晚間的服務時間。試問該中心調整的比較傾向是行銷組合中的那一要項？",37,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-107-1-social-work-management-039","下列有關平衡計分卡（Balanced Scorecard）的描述，何者錯誤？",39,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-107-1-social-work-management-036","下列有關員工薪資制度設計主要目的之描述，何者錯誤？",36,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-107-1-social-work-management-040","公、私部門皆須管理與責信，但其管理過程與實務運作並不完全相同。試問下列敘述何者最不適切？",40,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-107-1-social-work-management-035","機構發生重大違規事件，危機處理之後已到達復原階段。下列管理者或主事者應該呈現態度的描述，何者比較不適當？",35,{"webId":45,"stem":46,"number":10,"year":9,"session":47},"sw-107-2-social-work-management-001","韋恩博（Weinbach）強調社會工作者都是管理者，從事直接服務不但需要運用個案管理與團隊管理的知能，從事行政、方案、社區等間接服務時，更需要各種管理知識，下列說明何者正確？",2,1787299237456]