[{"data":1,"prerenderedAt":47},["ShallowReactive",2],{"q-sw-107-2-social-work-management-003":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-107-2-社會工作管理-003","sw-107-2-social-work-management-003",107,2,true,3,"將管理理論應用於社會工作時，下列敘述何者正確？",{"A":15,"B":16,"C":17,"D":18},"古典管理學派易使服務機構出現「訓練無能」（trained incompetence）的現象","運用人群關係學派的服務機構會強烈表現出對責信（accountability）的要求","系統理論最適用於處理複雜社會問題的服務機構","權變理論由整體觀點看待管理，有助於服務機構將有限的資源發揮最大的效用","A",null,[],"本題考點是四大管理學派應用於社福機構的特徵辨識。依古典管理學派強調規則與標準化，易產生 Veblen 所稱「訓練無能」，成員過度依循訓練而失去彈性，故 A 正確。B 錯誤，強烈要求責信與效率是新管理主義與古典學派特色，人群關係學派重視員工需求與非正式關係。C 錯誤，最適用於複雜社會問題、強調視情境調整的是權變理論，非系統理論。D 錯誤，以整體觀點看待組織與環境的是系統理論；權變理論核心是「沒有最佳管理方式」、依情境權變。題目問正確者，故選 A。",1,[25,28,32,35,39,43],{"webId":26,"stem":27,"number":10,"year":9,"session":10},"sw-107-2-social-work-management-002","管理者在組織中指導他人活動，必須擁有持續改善組織的各種技能，包括技術性技能（technical skill）、概念性技能（conceptual skill）、人群關係技能（human relationship skill）、政治性技能（political skill）。不同管理層級者會具備不同的技能，下列敘述何者錯誤？",{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-107-2-social-work-management-004","人群關係學派強調人際關係的運作，認為人不僅為組織工作，而且他們就是組織本身，下列敘述何者錯誤？",4,{"webId":33,"stem":34,"number":23,"year":9,"session":10},"sw-107-2-social-work-management-001","韋恩博（Weinbach）強調社會工作者都是管理者，從事直接服務不但需要運用個案管理與團隊管理的知能，從事行政、方案、社區等間接服務時，更需要各種管理知識，下列說明何者正確？",{"webId":36,"stem":37,"number":38,"year":9,"session":10},"sw-107-2-social-work-management-005","新管理主義重視管理優於專業，讓社會工作專業在勞動市場面臨重大挑戰，新管理主義對社會工作的影響，下列敘述何者錯誤？",5,{"webId":40,"stem":41,"number":42,"year":9,"session":23},"sw-107-1-social-work-management-040","公、私部門皆須管理與責信，但其管理過程與實務運作並不完全相同。試問下列敘述何者最不適切？",40,{"webId":44,"stem":45,"number":46,"year":9,"session":10},"sw-107-2-social-work-management-006","標竿管理（benchmarking）即向成功的組織學習管理的規劃，找出理想的運作模式，作為提升組織效能的學習標竿，下列何者不是標竿管理的具體技巧？",6,1787299245207]