[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-107-2-social-work-management-006":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-107-2-社會工作管理-006","sw-107-2-social-work-management-006",107,2,true,6,"標竿管理（benchmarking）即向成功的組織學習管理的規劃，找出理想的運作模式，作為提升組織效能的學習標竿，下列何者不是標竿管理的具體技巧？",{"A":15,"B":16,"C":17,"D":18},"最佳示範作法（best demonstrated practice）","最佳相關作法（best related practice）","最佳評估作法（best evaluative practice）","相對成本位置（relative cost position）","C",null,[],"本題考點是標竿管理的具體技巧辨識。標竿管理常見技巧包括「最佳示範作法」(找出最佳實務作為學習對象)、「相對成本位置」(分析各環節成本以定位改善)、「最佳相關作法」(參考相關領域可移轉做法)。「最佳評估作法」並非標竿管理的既定術語，屬杜撰誘答，故選 C。標竿管理精神是向卓越標竿學習理想運作模式，以縮短自身與最佳實務的落差；A、B、D 均為標竿管理實際使用的技巧。題目問「不是」者，故選 C。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-107-2-social-work-management-005","新管理主義重視管理優於專業，讓社會工作專業在勞動市場面臨重大挑戰，新管理主義對社會工作的影響，下列敘述何者錯誤？",5,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-107-2-social-work-management-007","非營利組織（non-profit organization）常以服務大眾為宗旨，具有公益（philanthropy）的特徵，由社會大眾捐助和使用社會公器（public entity）的性格，下列何者不是非營利組織的特質？",7,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-107-2-social-work-management-004","人群關係學派強調人際關係的運作，認為人不僅為組織工作，而且他們就是組織本身，下列敘述何者錯誤？",4,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-107-2-social-work-management-008","「知識管理」是管理觀念的新思維，此理論相當強調在組織中建構知識轉化的系統，以使外顯知識（explicit knowledge）與內隱知識（tacit knowledge）可以在部門間轉換，意即若管理者能善用知識，即可強化組織的服務能力。日本知識管理專家野中郁次郎（Ikujiro Nonaka）即提出 SECI 模型。下列對於此模型知識轉化的描述，何者正確？",8,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-107-2-social-work-management-003","將管理理論應用於社會工作時，下列敘述何者正確？",3,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-107-2-social-work-management-009","目標管理（Management by Objective, MBO）強調管理者以「工作目標」來管理部屬，因此由管理者與部屬共同設定明確的目標，即是組織進行目標導向之績效管理的首要步驟，具體執行上則需要將目標轉化為「績效指標」（performance indicator）與「績效標準」（performance standard）。下列對於「績效指標」與「績效標準」的描述，何者錯誤？",9,1787299245242]