[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-108-1-social-work-management-032":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-108-1-社會工作管理-032","sw-108-1-social-work-management-032",108,1,true,32,"社會服務機構常出現團體或組織間的衝突，衝突通常有三種類型，下列何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"任務衝突（task conflict）","趨避衝突（approach-avoidance conflict）","關係衝突（relation conflict）","程序衝突（process conflict）","B",null,[],"本題考點在辨識組織中團體或組織間衝突的三種類型之錯誤選項。組織衝突常見的三類為任務衝突（task conflict，對工作內容、目標的分歧）、關係衝突（relationship conflict，人際情緒的對立）、程序衝突（process conflict，對如何完成工作、分工方式的爭議），A、C、D 皆屬之。B「趨避衝突（approach-avoidance conflict）」屬個人內在的動機衝突（個體對單一目標又趨又避的心理衝突），並非團體或組織「間」的衝突類型，層次與範疇不同，故選 B。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-108-1-social-work-management-031","一位身心障礙住宿機構主任，面臨政府組織經營績效評鑑在即，以及處理員工高離職率問題。評鑑資料的事前準備非常辛苦，卻有助於印證領導者經營管理績效；員工離職率處理，可以減緩照顧人力不足，且避免評鑑時開天窗，但留住劣質員工又造成影響優質同仁感受，打擊士氣，不曉得該如何面對與抉擇，這是何種衝突？",31,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-108-1-social-work-management-033","衝突處理者使用兩全其美的雙贏策略，考慮雙方最有利的解決問題方式，是屬於下列何種衝突因應策略？",33,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-108-1-social-work-management-030","某家庭暴力防治中心，為針對反覆受暴婦女提升社會服務績效，決定將當地社區婦女反覆被通報受暴比例降低，以及通報介入後處遇改變婦女成為更具有自我保護能力等的比例，這樣的服務績效是指下列何者？",30,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-108-1-social-work-management-034","團隊是夥伴關係行動的一環，其中「團隊成員建立在個人的專門技能和經驗」，是屬於下列何種團隊？",34,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-108-1-social-work-management-029","有關目標管理（management by objective, MBO）實際運作中可能出現的限制，下列何者錯誤？",29,{"webId":45,"stem":46,"number":47,"year":9,"session":10},"sw-108-1-social-work-management-035","在「員工相關支出」（employee-related expenses, ERE）的支出類別中，下列何者不屬於人群服務組織之範疇？",35,1787299248594]