[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-108-1-social-work-management-033":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-108-1-社會工作管理-033","sw-108-1-social-work-management-033",108,1,true,33,"衝突處理者使用兩全其美的雙贏策略，考慮雙方最有利的解決問題方式，是屬於下列何種衝突因應策略？",{"A":15,"B":16,"C":17,"D":18},"合作","逃避","順應","忍讓","A",null,[],"本題考點在辨識衝突因應策略。衝突處理者採「兩全其美、雙贏」、兼顧雙方利益共同解決問題的做法，對應高關注自己也高關注對方的策略，即合作（collaborating／統合），故選 A。B 逃避（avoiding）是既不堅持己方也不顧對方，迴避衝突；C 順應（accommodating）是犧牲自己利益以滿足對方，屬單方讓步；D 忍讓與順應同屬低度關注自我、退讓遷就，皆非雙贏。唯有合作策略能同時滿足雙方需求，達成 win-win 的整合方案。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-108-1-social-work-management-032","社會服務機構常出現團體或組織間的衝突，衝突通常有三種類型，下列何者錯誤？",32,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-108-1-social-work-management-034","團隊是夥伴關係行動的一環，其中「團隊成員建立在個人的專門技能和經驗」，是屬於下列何種團隊？",34,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-108-1-social-work-management-031","一位身心障礙住宿機構主任，面臨政府組織經營績效評鑑在即，以及處理員工高離職率問題。評鑑資料的事前準備非常辛苦，卻有助於印證領導者經營管理績效；員工離職率處理，可以減緩照顧人力不足，且避免評鑑時開天窗，但留住劣質員工又造成影響優質同仁感受，打擊士氣，不曉得該如何面對與抉擇，這是何種衝突？",31,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-108-1-social-work-management-035","在「員工相關支出」（employee-related expenses, ERE）的支出類別中，下列何者不屬於人群服務組織之範疇？",35,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-108-1-social-work-management-030","某家庭暴力防治中心，為針對反覆受暴婦女提升社會服務績效，決定將當地社區婦女反覆被通報受暴比例降低，以及通報介入後處遇改變婦女成為更具有自我保護能力等的比例，這樣的服務績效是指下列何者？",30,{"webId":45,"stem":46,"number":47,"year":9,"session":10},"sw-108-1-social-work-management-036","有關「零基預算」的敘述，下列何者錯誤？",36,1787299248618]