[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-109-1-social-work-management-022":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-109-1-社會工作管理-022","sw-109-1-social-work-management-022",109,1,true,22,"當進行員工培訓時，應包括評估訓練需求、設定培訓目標、擬定培訓計畫、實施培訓計畫、評估培訓計畫的效能等五個步驟。就「評估培訓計畫的效能」而言，下列敘述何者正確？",{"A":15,"B":16,"C":17,"D":18},"甲機構進行社工員的在職訓練後，以問卷來衡量社工對訓練課程的喜愛及滿意程度，此為「學習層次」的評估","乙機構安排社工前往其他機構參訪來進行員工培訓，待社工回到工作崗位後，即由督導以觀察法的方式來評估社工是否將訓練所學應用到工作上，此為「反應層次」的評估","丙機構重視社工參與訓練後對機構經營績效有何正面貢獻，像是服務量是否增加、服務品質是否改善等，此為「行為層次」的評估","丁機構安排社工接受 6 小時的家庭處遇評估課程，並以測驗試題進行前後測，以了解社工學得新知識與技能的程度，此為「學習層次」的評估","D",null,[],"本題考點為 Kirkpatrick 訓練評估四層次的辨識,問何者正確。丁機構以測驗試題進行前後測,衡量社工學得新知識與技能的程度,正對應第二層「學習層次(learning)」,故 D 正確。A 錯,以問卷衡量社工對訓練課程的喜愛與滿意屬第一層「反應層次(reaction)」,而非學習層次;B 錯,督導以觀察法評估社工是否將所學應用到工作屬第三層「行為層次(behavior)」,而非反應層次;C 錯,評估對機構經營績效(服務量、服務品質)的貢獻屬第四層「結果層次(results)」,而非行為層次。故選 D。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-109-1-social-work-management-021","人力資源管理（human resource management）與人事管理（personnel management）兩者在意涵上的差異，下列敘述何者錯誤？",21,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-109-1-social-work-management-023","若機構藉由將許多小型任務合併成一個較大型的工作，讓工作更具多樣化與趣味性，以預防及減少社工因工作而可能衍生的倦怠感，此作法稱為：",23,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-109-1-social-work-management-020","有關「效力評估」（effort evaluation）的敘述，下列何者錯誤？",20,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-109-1-social-work-management-024","就有效時間管理而言，運用義大利經濟學家 Vilfredo Pareto 所提出的「80／20 原則」，係屬下列那項策略？",24,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-109-1-social-work-management-019","「在乎方案的結果而不在乎它內部的操作過程」，此為下列那種評估模式的概念？",19,{"webId":45,"stem":46,"number":47,"year":9,"session":10},"sw-109-1-social-work-management-025","社會服務機構發生重大違規事件，引發社會關注且無法依主管單位要求於特定時間內，完成內部深入的調查報告；你是事件機構的院長，下列處理觀點何者正確？",25,1787299253461]