[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-109-1-social-work-management-023":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-109-1-社會工作管理-023","sw-109-1-social-work-management-023",109,1,true,23,"若機構藉由將許多小型任務合併成一個較大型的工作，讓工作更具多樣化與趣味性，以預防及減少社工因工作而可能衍生的倦怠感，此作法稱為：",{"A":15,"B":16,"C":17,"D":18},"工作擴大化（job enlargement）","工作豐富化（job enrichment）","工作輪調（job rotation）","工作再設計（job redesign）","A",null,[],"本題考點是工作再設計的四種手法辨析,關鍵在「水平擴充」與「垂直擴充」的差別。依 Hackman 與 Oldham 的工作特性理論,把數個同層級的小任務「合併」成一個範圍較大的工作,屬於水平方向的擴充,增加任務多樣性以減少單調與倦怠,正是工作擴大化(job enlargement)的定義,故選 A。B 工作豐富化是「垂直擴充」,賦予員工規劃、決策、自主與責任,層次比合併任務更高,與題幹只講「合併小任務」不符。C 工作輪調是讓員工在不同職務間定期調換,並非把任務合併成一個。D 工作再設計是涵蓋擴大化、豐富化、輪調等的上位總稱,題幹指的是其中一種具體做法而非總稱,故不選最廣義的 D。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-109-1-social-work-management-022","當進行員工培訓時，應包括評估訓練需求、設定培訓目標、擬定培訓計畫、實施培訓計畫、評估培訓計畫的效能等五個步驟。就「評估培訓計畫的效能」而言，下列敘述何者正確？",22,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-109-1-social-work-management-024","就有效時間管理而言，運用義大利經濟學家 Vilfredo Pareto 所提出的「80／20 原則」，係屬下列那項策略？",24,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-109-1-social-work-management-021","人力資源管理（human resource management）與人事管理（personnel management）兩者在意涵上的差異，下列敘述何者錯誤？",21,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-109-1-social-work-management-025","社會服務機構發生重大違規事件，引發社會關注且無法依主管單位要求於特定時間內，完成內部深入的調查報告；你是事件機構的院長，下列處理觀點何者正確？",25,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-109-1-social-work-management-020","有關「效力評估」（effort evaluation）的敘述，下列何者錯誤？",20,{"webId":45,"stem":46,"number":47,"year":9,"session":10},"sw-109-1-social-work-management-026","社會服務品質要素中的確保性（Assurance）其意涵為何？",26,1787299253473]