[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-109-1-social-work-management-029":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-109-1-社會工作管理-029","sw-109-1-social-work-management-029",109,1,true,29,"有關於社會服務的品質界定敘述，下列何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"一種心理層面的感受狀態","因不同時空及人事背景卻仍有相同適用","認定上並無絕對的標準","不論在生產、製造過程都可能出現","B",null,[],"本題考點是社會服務品質的性質界定,屬反向題(選錯誤者)。依服務品質的一般特性,品質是主觀且情境依賴的:它是一種心理層面的感受狀態、認定上並無絕對客觀標準、且在生產與製造等各種過程中都可能出現。選項 B 主張品質「因不同時空及人事背景卻仍有相同適用」,等於說品質可脫離情境而普遍一致,這與品質具情境性、相對性、隨對象與時空而變的本質矛盾,故 B 為錯誤,應選 B。A 品質是心理感受狀態、C 認定無絕對標準、D 各種生產製造過程皆可能出現,三者都正確描述了品質的主觀性與普遍存在性,故不選。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-109-1-social-work-management-028","某日間照顧中心下午載送老人返家交通車上，因接獲家屬來電要求，將該老人轉送至另外指定地點，這樣的服務符合下列那項品質要素？",28,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-109-1-social-work-management-030","目標導向績效管理中，規劃時必須考量問題與資源的狀況，係屬 SMART 中的那項原則？",30,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-109-1-social-work-management-027","有關 Pfeffer & Coote（1991）對於福利體系的品質民主觀點，何者錯誤？",27,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-109-1-social-work-management-031","有關社會服務機構績效指標（performance indicator）的敘述，下列何者錯誤？",31,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-109-1-social-work-management-026","社會服務品質要素中的確保性（Assurance）其意涵為何？",26,{"webId":45,"stem":46,"number":47,"year":9,"session":10},"sw-109-1-social-work-management-032","有關方案的形成性評估（formative evaluation）的敘述，下列何者錯誤？",32,1787299253544]