[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-109-2-social-work-management-019":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-109-2-社會工作管理-019","sw-109-2-social-work-management-019",109,2,true,19,"評估對方案目標的達成及其成效有重要的影響，為達評估的目的，在正式執行評估前，需有充分的準備並依循適當的步驟，這些步驟的順序應為：",{"A":15,"B":16,"C":17,"D":18},"熟悉所需的訊息→確認方案及其利害關係人→規劃評估","熟悉所需的訊息→規劃評估→確認方案及其利害關係人","確認方案及其利害關係人→熟悉所需的訊息→規劃評估","規劃評估→熟悉所需的訊息→確認方案及其利害關係人","C",null,[],"本題考點為方案評估前置準備的正確步驟順序。依評估規劃邏輯,應先「確認方案及其利害關係人」以界定評估對象、目的與相關者需求,再「熟悉所需的訊息」掌握資料內容與來源,最後「規劃評估」設計方法與流程,故選 C。其餘選項將「規劃評估」或「熟悉訊息」置於確認利害關係人之前,顛倒了「先釐清評估標的→再蒐集資訊→後設計方案」的合理次序,故均不正確。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-109-2-social-work-management-018","「評估服務對象因接受方案服務而產生那些層面的改變；以及評估方案實施後，對目標人口群、社區、社會產生什麼影響。」此敘述為下列何種方案評估類型？",18,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-109-2-social-work-management-020","有關人力資源規劃（human resource planning）的步驟，下列敘述何者正確？",20,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-109-2-social-work-management-017","「能以可依賴且一致的方式提供產品或服務，使不同服務對象之間的差異達到最小，以及長時間之內不會發生變化。」此為下列那一個品質向度的定義？",17,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-109-2-social-work-management-021","有關「員工訓練」與「員工發展」之區別，下列敘述何者正確？",21,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-109-2-social-work-management-016","「使用服務現況之統計資料」是社會工作方案用以評量需求的方式之一，有關此評量方法的敘述，下列何者錯誤？",16,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-109-2-social-work-management-022","激勵是人力資源管理的重要要素之一，而良好的員工績效考核制度是員工激勵的重要基礎，然而卻可能因為考核者個人知覺與偏見問題，產生偏失的結果。對於績效考核潛在問題，下列敘述何者錯誤？",22,1787299255583]