[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-109-2-social-work-management-020":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-109-2-社會工作管理-020","sw-109-2-social-work-management-020",109,2,true,20,"有關人力資源規劃（human resource planning）的步驟，下列敘述何者正確？",{"A":15,"B":16,"C":17,"D":18},"評估目前的人力資源→預測未來人力的供需→發展符合未來人力需求的方案","發展符合未來人力需求的方案→評估目前的人力資源→預測未來人力的供需","評估目前的人力資源→發展符合未來人力需求的方案→預測未來人力的供需","預測未來人力的供需→評估目前的人力資源→發展符合未來人力需求的方案","A",null,[],"本題考點為人力資源規劃(human resource planning)的步驟順序。依標準流程,應先「評估目前的人力資源」盤點現有人力,再「預測未來人力的供需」,最後「發展符合未來人力需求的方案」以填補落差,故選 A。B、C 將發展方案置於預測供需之前,尚未確認缺口即擬定方案;D 先預測供需卻未先盤點現況,無從對照落差,皆違反「先評估現有→再預測供需→後規劃方案」的邏輯次序。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-109-2-social-work-management-019","評估對方案目標的達成及其成效有重要的影響，為達評估的目的，在正式執行評估前，需有充分的準備並依循適當的步驟，這些步驟的順序應為：",19,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-109-2-social-work-management-021","有關「員工訓練」與「員工發展」之區別，下列敘述何者正確？",21,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-109-2-social-work-management-018","「評估服務對象因接受方案服務而產生那些層面的改變；以及評估方案實施後，對目標人口群、社區、社會產生什麼影響。」此敘述為下列何種方案評估類型？",18,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-109-2-social-work-management-022","激勵是人力資源管理的重要要素之一，而良好的員工績效考核制度是員工激勵的重要基礎，然而卻可能因為考核者個人知覺與偏見問題，產生偏失的結果。對於績效考核潛在問題，下列敘述何者錯誤？",22,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-109-2-social-work-management-017","「能以可依賴且一致的方式提供產品或服務，使不同服務對象之間的差異達到最小，以及長時間之內不會發生變化。」此為下列那一個品質向度的定義？",17,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-109-2-social-work-management-023","同儕督導（peer-group supervision）是指與具有相同需求、觀點或技術層次的個人或一群工作者，以個別互惠或團體討論的方式進行督導。下列何者不是同儕督導的優點？",23,1787299255587]