[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-110-1-social-work-management-013":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-110-1-社會工作管理-013","sw-110-1-social-work-management-013",110,1,true,13,"社會工作組織在從事各種助人服務時，須有效率及效能，因此「領導」與「管理」是十分重要的。 Warren Bennis 針對領導者與管理者之差異，下列敘述何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"管理者即為執行者，關注系統與結構、控制流程","管理者總是問怎麼做及何時做","領導者即為改革者，展望未來、創造並挑戰現實","領導者重視把事做對，管理者強調做對的事","D",null,[],"本題考點在於 Warren Bennis 對「領導者 vs 管理者」的經典區辨。Bennis 主張管理者是執行者，關注系統、結構與控制流程(A 正確)、總是問「怎麼做、何時做」(B 正確)；領導者是改革者，展望未來、創造並挑戰現實(C 正確)。其最著名的一句話是「Managers do things right, leaders do the right thing」——管理者把事情做對(do things right)、領導者做對的事(do the right thing)。D 卻寫成「領導者重視把事做對、管理者強調做對的事」，正好把兩者對調，故此敘述錯誤，選 D。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-110-1-social-work-management-012","有關社會服務行銷的特徵，下列敘述何者錯誤？",12,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-110-1-social-work-management-014","在管理能力方面，成功的管理者必須具備一些基本技巧，「以領導、激勵與溝通來達成組織或部門的目標」屬於下列何種管理技巧？",14,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-110-1-social-work-management-011","契約委外之經費的取得已成為社福機構重要的財源之一，相較於非社會服務，有關社會服務契約的特性，下列敘述何者錯誤？",11,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-110-1-social-work-management-015","「目標–路徑」理論著重於領導者如何影響部屬對於工作目標與如何達成此目標之路徑的知覺，將領導行為區分為四類，下列何者是「指導型領導」的特徵？",15,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-110-1-social-work-management-010","為某一特定任務而組成的團隊，其成員係建立在個人的專門技能和經驗，係屬於下列那一類的工作團隊？",10,{"webId":45,"stem":46,"number":47,"year":9,"session":10},"sw-110-1-social-work-management-016","組織結構界定了組織成員間的分工架構與合作關係，可由複雜性、正式化以及集中化三構面描述，下列敘述何者錯誤？",16,1787299261530]