[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-110-1-social-work-management-014":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-110-1-社會工作管理-014","sw-110-1-social-work-management-014",110,1,true,14,"在管理能力方面，成功的管理者必須具備一些基本技巧，「以領導、激勵與溝通來達成組織或部門的目標」屬於下列何種管理技巧？",{"A":15,"B":16,"C":17,"D":18},"概念能力","人際關係能力","技術能力","政治能力","B",null,[],"本題考點在於 Katz 提出的管理技巧分類。依 Katz 的三大管理能力：技術能力(technical skills)指運用特定專業方法與工具的能力；概念能力(conceptual skills)指綜觀全局、分析抽象與整合的能力；人際關係能力(human skills)指與人共事、領導、激勵與溝通以達成組織目標的能力。題幹「以領導、激勵與溝通來達成組織或部門的目標」正是人際關係能力的定義，故選 B。技術能力(C)偏向操作專業、概念能力(A)偏向抽象規劃，政治能力(D)非 Katz 三分類的核心對應，皆不符。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-110-1-social-work-management-013","社會工作組織在從事各種助人服務時，須有效率及效能，因此「領導」與「管理」是十分重要的。 Warren Bennis 針對領導者與管理者之差異，下列敘述何者錯誤？",13,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-110-1-social-work-management-015","「目標–路徑」理論著重於領導者如何影響部屬對於工作目標與如何達成此目標之路徑的知覺，將領導行為區分為四類，下列何者是「指導型領導」的特徵？",15,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-110-1-social-work-management-012","有關社會服務行銷的特徵，下列敘述何者錯誤？",12,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-110-1-social-work-management-016","組織結構界定了組織成員間的分工架構與合作關係，可由複雜性、正式化以及集中化三構面描述，下列敘述何者錯誤？",16,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-110-1-social-work-management-011","契約委外之經費的取得已成為社福機構重要的財源之一，相較於非社會服務，有關社會服務契約的特性，下列敘述何者錯誤？",11,{"webId":45,"stem":46,"number":47,"year":9,"session":10},"sw-110-1-social-work-management-017","轉換型領導者除展現領導者對追隨者的關心外，更以發展體恤面的方式來影響追隨者，具有「4Is」的作為，下列關於「4Is」的敘述何者錯誤？",17,1787299261543]