[{"data":1,"prerenderedAt":47},["ShallowReactive",2],{"q-sw-110-1-social-work-management-039":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-110-1-社會工作管理-039","sw-110-1-social-work-management-039",110,1,true,39,"具有相當悠久歷史的心智障礙教養院，該機構的員工教育程度、年資差異大，早晚班的交接不確實，甚至夜班的值班員工還經常喝點小酒；工作上很少被要求，工作紀錄凌亂不全，組織並沒有訂定工作規則、員工福利制度混亂，內部小團體彼此不太互動，老員工自恃有經驗會輕視年輕員工，新進員工常常待不久就離職。新到任的教養院主任，想要有所作為，準備六個月內建立制度與組織文化，其運用方式下列敘述何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"邀機構內最資深與孚眾望的員工，表達對於組織制度缺失的批判","分別召開座談會，與各種班別、科室的員工開會聽取意見","對於違反制度值班時間喝酒員工，只能以溝通勸說方式，不宜以懲罰方式","已循規定作業的新進菜鳥員工，給予支持，提供與示範分享經驗","C",null,[],"本題考點在組織文化重建與制度化管理策略的辨識。依組織管理原則,建立制度須賞罰分明、標準一致,對明確違反紀律者(值班時間飲酒)若「只能溝通勸說、不宜懲罰」,將使新訂制度失去約束力與公平性,故C為錯誤作法,選C。A邀資深孚眾望員工帶頭指出制度缺失,可借重非正式領袖推動變革,正確;B分別召開各班別、科室座談會廣納意見,符合參與式管理與由下而上溝通,正確;D對已循規作業的新進員工給予支持、示範分享,屬正增強與示範學習,有助形塑新文化,正確。唯C違反紀律一致性與制度公平,為不宜作法。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-110-1-social-work-management-038","有關社會服務機構決策時的資訊蒐集特性，下列敘述何者錯誤？",38,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-110-1-social-work-management-040","組織內的變革需要有觸媒，負有觸媒功能與控制變革過程者，下列何者比較不會是變革媒介角色？",40,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-110-1-social-work-management-037","組織面對抗拒創新的應對策略，下列敘述何者較不適當？",37,{"webId":37,"stem":38,"number":10,"year":9,"session":39},"sw-110-2-social-work-management-001","Fiedler是領導理論中權變模式的先驅，下列何者不是Fiedler所認為的情境因素？",2,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-110-1-social-work-management-036","有關社會服務的策略性行銷，下列敘述何者錯誤？",36,{"webId":45,"stem":46,"number":39,"year":9,"session":39},"sw-110-2-social-work-management-002","彼得‧聖吉（Peter M. Senge）提出之學習型組織的五項要素，不包括下列何者？",1787299261795]