[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-110-2-social-work-management-033":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-110-2-社會工作管理-033","sw-110-2-social-work-management-033",110,2,true,33,"社會服務夥伴關係（partnership）不是一種單純的主從或附屬關係，或是一種純粹市場型態的契約。下列有關夥伴關係的敘述何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"服務主要由服務提供者的規劃與組織而成","服務認知彼此相互依賴","機構發展共同的願景、目標和行動","使用者感受到的服務是無縫隙的","A",null,[],"本題考點是社會服務「夥伴關係(partnership)」的定義特徵。夥伴關係強調彼此相互依賴、共同建構願景目標與行動、並讓使用者感受到無縫隙的服務,強調的是「協力共同生產(co-production)」而非單方主導,故 B、C、D 皆為正確敘述。A 說「服務主要由服務提供者的規劃與組織而成」,這是傳統由供給端單方決定、使用者被動接受的模式,與夥伴關係「共同規劃、平等協作」的本質相反,故選 A 為錯誤敘述。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-110-2-social-work-management-032","相較於一般組織，有關社會服務組織的品質文化，下列敘述何者錯誤？",32,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-110-2-social-work-management-034","有關社會工作使用網際網路的敘述，下列何者錯誤？",34,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-110-2-social-work-management-031","平衡計分卡是一種包括顧客、內部作業流程、財務表現、學習與成長等四個構面組成的績效衡量系統，下列有關平衡計分卡的敘述何者錯誤？",31,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-110-2-social-work-management-035","有關社會服務機構預算編列步驟，下列順序組合何者較為適當？①設定與機構需要相關的特定目標 ②確定有關機構運作的事實 ③探討機構運作可能的替代方案 ④決定機構的優先次序 ⑤確定有關預算的決策 ⑥提供充分的解釋和公共關係",35,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-110-2-social-work-management-030","全面品質管理動員組織內的員工，將服務朝向零缺點目標的理念，下列何者不是全面品質管理的實務策略？",30,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-110-2-social-work-management-036","當一項服務方案進入衰退期，此時對於「產品」的行銷策略，下列何者較為恰當？",36,1787299272738]