[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-111-1-social-work-management-011":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-111-1-社會工作管理-011","sw-111-1-social-work-management-011",111,1,true,11,"某家機構最近來了一位新主管，他發現目前機構的工作過於鬆散，因此決定對社工員進行管控措施，包括社工員每日須完成個人的工作檢核表，同時明確規定他們每天要做的事、報告外出工作往返時間與地點。這位主管採取的是那種管理思維？",{"A":15,"B":16,"C":17,"D":18},"X 理論","Y 理論","Z 理論","S 理論","A",null,[],"本題考點是 McGregor 的 X 理論與 Y 理論的人性假設辨識。題幹中新主管認為員工過於鬆散、須以檢核表、明確規定與往返時間地點回報等方式嚴密管控,反映其假設員工被動、不喜工作、需要外在監督與控制,這正是 X 理論的人性觀,故選 A。B Y 理論假設人會自動自發、樂於承擔責任,主管應採授權與參與而非嚴控;C Z 理論(Ouchi)強調信任、長期僱用、集體決策與整體關懷的日式管理;D 「S 理論」並非管理學正式理論。辨識關鍵在於「嚴密監控、不信任員工自律」對應 X 理論。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-111-1-social-work-management-010","充分授權以讓組織員工在面臨外在環境變遷時，能夠嘗試錯誤、改善問題、提升自我能力。此敘述符合下列何種管理思維？",10,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-111-1-social-work-management-012","有關平衡計分卡（Balanced Scorecard, BSC）的四大構面，何者錯誤？",12,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-111-1-social-work-management-009","團體決策容易出現團體盲從（group thinking）現象，乃是因為團體決策何種缺點所致？",9,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-111-1-social-work-management-013","最佳價值（Best Value）強調經濟、效率、效能的同時，又能符合公平正義的目標，下列有關最佳價值的敘述，何者錯誤？",13,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-111-1-social-work-management-008","機構主管做決策時是「依據知識與經驗而來」，係屬於下列何者決策模式？",8,{"webId":45,"stem":46,"number":47,"year":9,"session":10},"sw-111-1-social-work-management-014","某單位以過去兩年來接受服務之家暴相對人的數量與特徵、服務項目以及仍在等待服務的人數作為方案規劃之基礎，係屬於 J. Bradshaw 那一個需求評量的觀點？",14,1787299269541]