[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-111-2-social-work-management-014":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-111-2-社會工作管理-014","sw-111-2-social-work-management-014",111,2,true,14,"評估服務對象的需求有很多作法，「統計過去三年年度成果報告裡，使用人數最多的服務項目」是在衡量下列那一種需求？",{"A":15,"B":16,"C":17,"D":18},"感覺性需求","規範性需求","表達性需求","比較性需求","C",null,[],"本題考點在辨識 Bradshaw 需求類型中的「表達性需求」。依 Bradshaw 需求分類,表達性需求(expressed need)指已化為實際求助或使用行為、可從服務利用紀錄觀察到的需求;題目以「過去三年成果報告裡使用人數最多的服務項目」衡量,正是把需求量化為實際使用行為,故選 C。A 感覺性需求(felt need)是民眾主觀感受、想要但未必付諸行動,無法從使用人數看出。B 規範性需求(normative need)由專家或既定標準(如貧窮線)界定,屬他人認定而非使用量。D 比較性需求(comparative need)是拿本群體與條件相似他群體比較所得出的落差,題目並未做群體對照,故均非。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-111-2-social-work-management-013","有關最佳價值的特性，下列敘述何者錯誤？",13,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-111-2-social-work-management-015","成效導向的方案規劃與評估，是理性的分析某一社會需求，預先設定目標及合理的服務方式，同時管控服務的成效，上述情形係那一種方案規劃模式？",15,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-111-2-social-work-management-012","管理學大師杜拉克（Peter Drucker）曾說：「做正確的事情，比做對的事情重要」（Doing the right thing is more important than doing things right.），下列敘述何者能呼應此一說法？",12,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-111-2-social-work-management-016","非營利組織常運用方案以整合回應多種利害關係人的期待，所謂利害關係人不包括下列何者？",16,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-111-2-social-work-management-011","有關科層組織運作特性，下列敘述何者錯誤？",11,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-111-2-social-work-management-017","根據社會工作對於社會正義的信念，在設定方案目標時，應該遵循的原則，下列組合何者正確？①聚焦在大多數人的問題與需求 ②刪除無法以數量呈現成果的工作項目 ③優先回應弱勢者的需求 ④考量有資源且具可行性的服務項目 ⑤捨棄單位成本最高的服務類型",17,1787299263991]