[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-111-2-social-work-management-033":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-111-2-社會工作管理-033","sw-111-2-social-work-management-033",111,2,true,33,"有關衝突（conflict）之意涵與觀點，下列敘述何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"若衝突能夠被妥善處理，衝突可促進組織目標的達成","衝突的共同特點包含：對立性、稀有性及阻撓性","衝突的人際觀點認為，管理者的責任是消除團體中可能造成的衝突，並即時予以化解","衝突的互動觀點認為，衝突對於團體有正面的效益，且是絕對必要的","C",null,[],"本題考點為衝突三種觀點的區辨。依 Robbins 衝突理論，主張「管理者應消除並即時化解衝突」的是傳統觀點（traditional view）；人際觀點（human relations view）反而認為衝突是團體中自然且無法避免的現象，應予接納，故 C 把消除衝突歸給人際觀點而錯誤。A 妥善處理衝突可促成目標、B 對立性稀有性阻撓性三共同特點、D 互動觀點視衝突具正面效益且必要，皆為正確敘述。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-111-2-social-work-management-032","下列敘述何者為工作團隊（work team）之特徵？①目標為集體績效 ②目標為分享資訊 ③責信為個人的 ④責信為個人及相互的 ⑤技能為隨機與變化的 ⑥技能為互補的",32,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-111-2-social-work-management-034","當個體同時為兩種或兩種以上的目標所吸引，而造成個體只能選擇其中一種目標時所產生的內心衝突，係指下列何種衝突？",34,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-111-2-social-work-management-031","「治理」（governance）一詞最早出現於世界銀行提出的「治理危機」，之後便受到各領域的廣泛討論，有關治理之特點，下列敘述何者錯誤？",31,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-111-2-social-work-management-035","一種管理過程，由管理階層設計並由董事會核准，藉以合理確保可靠財務報導、有效率及效果之營運、法令之遵循，屬於下列何種財務管控方式？",35,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-111-2-social-work-management-030","以組織管理的目標而言，①經費 ②投入 ③活動 ④產出 ⑤結果；效能（effectiveness）介於下列何者之間？",30,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-111-2-social-work-management-036","相較於行銷，有關公共關係的特性，下列敘述何者錯誤？",36,1787299264251]