[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-112-1-social-work-management-030":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-112-1-社會工作管理-030","sw-112-1-social-work-management-030",112,1,true,30,"有關社會服務品質之標準與設定原則，下列敘述何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"由主管依專業設定標準","可測量並能夠加以監測","務實與可得之資源","與服務的目標和價值一致","A",null,[],"本題考點為社會服務品質標準的設定原則。品質管理強調以服務使用者為中心，標準應由機構、實務者與服務使用者共同參與訂定，而非「由主管依專業單方設定（A）」，故 A 為敘述錯誤者。B「可測量並能加以監測」符合品質指標須具體、可稽核的要求；C「務實與可得之資源」呼應標準須衡量組織實際能量、不能脫離現實條件；D「與服務的目標和價值一致」確保品質標準扣合機構使命與專業價值。三者皆為正確的設定原則，唯 A 把權力集中於主管、排除使用者參與，違反品質管理精神。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-112-1-social-work-management-029","有關目標導向績效管理的步驟，下列排序何者正確？①界定與溝通行動方案 ②行動方案的執行 ③設定目標與績效指標 ④定期考核績效與回饋 ⑤獎懲與申訴",29,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-112-1-social-work-management-031","夥伴關係（Partnership）是網絡治理的基本形式，有關夥伴關係之意涵，下列敘述何者錯誤？",31,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-112-1-social-work-management-028","區辨員工績效的良莠，並據以給予不同的獎酬，以留住組織內部優秀的人才，甚至吸引外部優秀人才的加入，係屬下列績效管理的何種目的？",28,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-112-1-social-work-management-032","團隊工作不必然會確保有較佳或有更高的績效，因此如何使團隊工作有效至關重要。有關「高績效團隊」的特徵，下列敘述何者錯誤？",32,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-112-1-social-work-management-027","發展面對災害時的應變能力，以確保當災害發生時，能夠較順利回應各項突發的事件，係屬下列災難管理的那個階段？",27,{"webId":45,"stem":46,"number":47,"year":9,"session":10},"sw-112-1-social-work-management-033","有關解決衝突的可能方式，下列敘述何者錯誤？",33,1787299267098]