[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-112-2-social-work-management-007":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-112-2-社會工作管理-007","sw-112-2-social-work-management-007",112,2,true,7,"「收訊者對所接收訊息之詮釋易受其感覺的影響」，係屬於何種有效溝通的干擾因素？",{"A":15,"B":16,"C":17,"D":18},"過濾","選擇性","情感","非語言誘因","C",null,[],"本題考點在區辨有效溝通的干擾因素類型。題幹「收訊者對所接收訊息之詮釋易受其感覺(情緒)的影響」,指的是接收者當下的情緒狀態扭曲了對訊息的解讀,屬「情感」(emotions)干擾因素,故選C。A過濾(filtering)指發訊者刻意操縱、篩選資訊以迎合收訊者;B選擇性(選擇性知覺)指依自身興趣、經驗有選擇地接收部分訊息;D非語言誘因指肢體、語調等非語言訊號造成的干擾。三者均非以「情緒感覺影響詮釋」為核心,故不選。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-112-2-social-work-management-006","大型社會服務組織常採用「依地區分部化」的方法，下列有關「依地區分部化」的限制，何者錯誤？",6,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-112-2-social-work-management-008","Paul Hersey 與 Ken Blanchard 的情境理論認為有效的領導型態需視部屬的成熟度而定，該理論將部屬的成熟度分成四個等級。若是部屬為「有能力但無意願」的中度成熟，依照情境理論，領導者應該採取下列何種領導風格？",8,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-112-2-social-work-management-005","組織分化可區分為垂直分化與水平分化，下列何者為「水平分化」的重要面向？",5,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-112-2-social-work-management-009","理性決策適用於較複雜問題之解決，強調資訊的蒐集與分析後始能做選擇，係屬下列的何種特性？",9,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-112-2-social-work-management-004","管理的基本功能中，目前組織頗為重視的「績效管理」係屬於下列那項功能的內涵？",4,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-112-2-social-work-management-010","管理者決策時受到「選擇性知覺（selective perception）」的影響，係屬於何種決策偏誤？",10,1787299277610]