[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-113-1-direct-service-021":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作直接服務","direct-service",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-113-1-社會工作直接服務-021","sw-113-1-direct-service-021",113,1,false,21,"處理團體成員之間的衝突要把握的重點，下列何者正確？",{"A":15,"B":16,"C":17,"D":18},"聚焦於成員個人的利益或衝突的影響因素，而不在於所有成員的立場","先考慮怎麼處理，後蒐集各種衝突的原因","把人與衝突分開，就事論事","應該以主觀的感覺為依歸，也依據客觀考量作決定","C",null,[],"本題考點在團體成員衝突處理的原則。依衝突處理與協商原理,應「對事不對人」,把人與衝突議題分開、就事論事,避免人身攻擊使衝突升溫,故選 C。(A)錯在只聚焦個人利益或影響因素、忽略所有成員立場,衝突處理應兼顧各方立場而非偏廢;(B)錯在順序顛倒:應先充分蒐集、理解衝突的各種原因,再決定如何處理,不可未明原因就急著介入;(D)錯在「以主觀感覺為依歸」,衝突處理須以客觀事實與各方需求為基礎,主觀感受僅供參考不能作為決策依歸。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-113-1-direct-service-020","有關團體發展階段的敘述，下列何者正確？①信任感越低的團體，開始階段歷時越長 ②團體發展的中間階段必須先進入工作期再經歷風暴期，較有利於團體的發展 ③團體可隨時調整，開始前的計畫階段對於團體發展影響不大 ④在團體維持期，成員可能會出現順從團體的壓力",20,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-113-1-direct-service-022","有關團體工作相關概念的敘述，下列何者錯誤？",22,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-113-1-direct-service-019","有關團體動力的敘述，下列何者正確？① 團體動力是指發生在團體裡，可被覺察到的一些現象 ②每個成員都能產生對團體的影響力 ③團體規模會影響團體動力 ④只有積極參與團體才能影響團體",19,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-113-1-direct-service-023","有關接案的工作內容，下列敘述何者錯誤？",23,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-113-1-direct-service-018","在服務的過程中，若服務對象有需要，則須轉介服務對象至其他機構接受服務，並與該機構工作人員聯繫，瞭解服務對象接受該機構服務後的狀況，作為後續服務的參考，而此屬於下列何項屬性？",18,{"webId":45,"stem":46,"number":47,"year":9,"session":10},"sw-113-1-direct-service-024","有關團體領導技巧的運用，下列何者錯誤？",24,1787299274073]