[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-113-2-social-work-management-032":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-113-2-社會工作管理-032","sw-113-2-social-work-management-032",113,2,true,32,"社會服務品質有別於一般的商品品質，有關社會服務品質的特性，下列敘述何者正確？",{"A":15,"B":16,"C":17,"D":18},"社會服務品質在生產過程中消費者參與較少","社會服務品質是以追求利潤為目標","社會服務品質主要是以社會上的弱勢族群為對象","社會服務品質通常是有形且不易變動的","C",null,[],"本題考點在社會服務品質有別於一般商品品質的特性。社會服務主要以社會上的弱勢族群為服務對象,故C正確,為本題答案。A錯誤,社會服務具高度不可分割性,生產與消費同時發生,消費者(服務使用者)參與程度較「高」而非較少;B錯誤,社會服務以增進福祉、滿足需求為目標,並非以追求利潤為目標;D錯誤,社會服務具「無形性」且因人因情境而變動(異質性),並非有形且不易變動。C正確地點出社會服務的對象特殊性。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-113-2-social-work-management-031","目標管理（management by objective, MBO）的特性與傳統績效管理有所不同，有關 MBO 的敘述，下列何者正確？",31,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-113-2-social-work-management-033","專業團隊的運作為影響社會服務機構經營績效的重要因素之一，有關「專業團隊」的敘述，下列何者錯誤？",33,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-113-2-social-work-management-030","從系統觀點對於服務品質的構面分類，每一個構面都有其必要性，有關「由所提供服務所帶來的改變現象」之敘述，係屬下列何種構面？",30,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-113-2-social-work-management-034","「由同一層級但不同工作領域的員工所組成，在一起完成某一特定任務」，係屬於下列何種團隊類型？",34,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-113-2-social-work-management-029","有關「避免因更換照顧者或服務提供者，而影響到與服務使用者之間的信賴關係」之敘述，係屬下列社會服務品質的何種要素？",29,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-113-2-social-work-management-035","有關社會服務領域的夥伴關係（partnership）具備的共同特性，下列何者錯誤？",35,1787299280598]