[{"data":1,"prerenderedAt":48},["ShallowReactive",2],{"q-sw-114-1-social-work-management-031":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":23},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":10},"sw-114-1-社會工作管理-031","sw-114-1-social-work-management-031",114,1,true,31,"有關社會服務品質要素定義的敘述，下列何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"持久性（durability）：在可用的資源內儘可能提供有效率的服務","可近性（accessibility）：服務易被取得的或提供服務機構距離具近便的","安全性（security）：能適切管理風險與危險","公開（openness）：提供充分的資訊及決策透明","A",null,[],"本題考點是社會服務品質各要素的定義辨識，屬反向選題，要找出定義錯誤者。選項 A 把「持久性（durability）」定義為「在可用的資源內儘可能提供有效率的服務」，然而這段敘述其實是「效率性／經濟性」的內涵，與持久性無關；持久性應指服務效果能否持續維持、對服務對象產生較長遠而穩定的作用，故 A 的定義張冠李戴，為錯誤敘述，選 A。B 可近性（accessibility）指服務易於取得、機構地點便利可及，定義正確；C 安全性（security）指能適切管理服務中的風險與危險，定義正確；D 公開（openness）指提供充分資訊、決策過程透明，定義正確。三者名實相符，唯 A 以效率的內涵冒充持久性，故為答案。",[24,28,32,36,40,44],{"webId":25,"stem":26,"number":27,"year":9,"session":10},"sw-114-1-social-work-management-030","社會服務的品質觀點依據其發展脈絡有所不同，認為品質即是充權顧客，讓顧客覺得更有權力，係屬下列社會服務品質的何種觀點？",30,{"webId":29,"stem":30,"number":31,"year":9,"session":10},"sw-114-1-social-work-management-032","有關傳統一般組織與品質服務組織之差異，下列敘述何者錯誤？",32,{"webId":33,"stem":34,"number":35,"year":9,"session":10},"sw-114-1-social-work-management-029","目標管理（management by objective, MBO）係指以管理者與部屬共同設定的目標來管理部屬，並將目標視為激勵、評估與控制的基礎，以確保目標的達成。下列何者不是目標管理的主要特性？",29,{"webId":37,"stem":38,"number":39,"year":9,"session":10},"sw-114-1-social-work-management-033","社會福利機構在建構專業團隊後，對「人」的管理需注意之原則，下列敘述何者錯誤？",33,{"webId":41,"stem":42,"number":43,"year":9,"session":10},"sw-114-1-social-work-management-028","災難管理週期可分為災難預防期、災難整備期、災難應變期以及災難重建期。下列何者是災難整備期的主要工作之一？",28,{"webId":45,"stem":46,"number":47,"year":9,"session":10},"sw-114-1-social-work-management-034","有效的網絡治理的關鍵在於網絡管理，有關網絡管理的敘述，下列何者錯誤？",34,1787299282889]