[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-114-2-social-work-management-026":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-114-2-社會工作管理-026","sw-114-2-social-work-management-026",114,2,true,26,"社工員的角色在災難事件中是不可或缺的，有關社工員在災難管理中的任務，下列敘述何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"界定災難與創傷事件，以及了解其性質","在災難與創傷事件發生前、救援中、復原後，將人們的文化多樣性與弱勢人口群的需求納入考量","在災難發生前經由協調計畫、訓練及其他行動，以增強社區回應災難的效能","以同情心來回應災難與創傷事件，以降低居民的創傷","D",null,[],"本題考點在辨識社工於災難管理中的任務內涵。D敘述有誤:災難處遇強調以「同理心(empathy)」而非「同情心(sympathy)」回應倖存者;同情帶有上對下的憐憫,容易忽略倖存者的主體性與復原力,故選D為錯誤者。A界定災難與創傷事件並了解其性質、B在災前救援中與復原後將文化多樣性與弱勢人口需求納入考量、C災前透過協調計畫與訓練增強社區回應效能,皆為社工在災難管理的正確任務。關鍵在分辨同理與同情的專業立場差異。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-114-2-social-work-management-025","依據志工的服務出席率來評量其服務表現，係屬於下列何種類型的評量指標？",25,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-114-2-social-work-management-027","有關危機管理（crisis management）的敘述，下列何者錯誤？",27,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-114-2-social-work-management-024","在工作過程中應致力追求「工作—生活的平衡（work-life balance）」，係屬下列何種自我管理的技巧？",24,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-114-2-social-work-management-028","有關全面品質管理（total quality management, TQM），下列何者為其重要的特色？",28,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-114-2-social-work-management-023","正式督導能致力於將員工實務能力提升到最佳狀態，其中包含四個面向。「督導實際實施的脈絡，也就是督導會談的討論和策略基礎」，係屬下列何種面向的內涵？",23,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-114-2-social-work-management-029","目標與關鍵結果（objectives and key results, OKR）是繼 KPI（key performance index）廣為各界喜好的績效管理工具，下列敘述何者正確？",29,1787299256832]