[{"data":1,"prerenderedAt":49},["ShallowReactive",2],{"q-sw-114-2-social-work-management-032":3},{"subject":4,"subjectSlug":5,"subjectFullName":4,"question":6,"related":24},"社會工作管理","social-work-management",{"id":7,"webId":8,"year":9,"session":10,"subject":4,"legacy":11,"number":12,"stem":13,"options":14,"answer":19,"answerNote":20,"images":21,"lawTimestamp":9,"explanation":22,"freq":23},"sw-114-2-社會工作管理-032","sw-114-2-social-work-management-032",114,2,true,32,"有關社會福利機構的衝突管理意涵，下列敘述何者錯誤？",{"A":15,"B":16,"C":17,"D":18},"衝突是組織或團隊中難以避免的","團隊成員執行被指派的任務時，不會出現彼此意見不一的問題","衝突是自然、健康，具有潛在生產性","妥善處理衝突，可以促進組織目標的達成","B",null,[],"本題考點為社會福利機構衝突管理的意涵。B敘述有誤:團隊成員執行被指派任務時「不會出現彼此意見不一的問題」,與衝突難以避免的前提相矛盾;成員在立場、資源分配與認知上的差異必然可能產生歧見,故選B為錯誤者。A衝突是組織或團隊中難以避免的、C衝突是自然、健康且具潛在生產性、D妥善處理衝突可促進組織目標達成,皆為衝突管理的正確觀點,呼應互動觀點對衝突的正向看待。關鍵在辨識「不會出現意見不一」的過度樂觀假設。",1,[25,29,33,37,41,45],{"webId":26,"stem":27,"number":28,"year":9,"session":10},"sw-114-2-social-work-management-031","主張衝突必須要被避免，管理者的責任是要設法消除團體中可能造成衝突的原因，並在衝突出現時即時予以化解，係屬於下列何種衝突觀點？",31,{"webId":30,"stem":31,"number":32,"year":9,"session":10},"sw-114-2-social-work-management-033","資源管理包含資源的盤點、建構與維繫，有關資源盤點之意涵，下列敘述何者錯誤？",33,{"webId":34,"stem":35,"number":36,"year":9,"session":10},"sw-114-2-social-work-management-030","有關社會服務品質之特性，下列敘述何者錯誤？",30,{"webId":38,"stem":39,"number":40,"year":9,"session":10},"sw-114-2-social-work-management-034","在社會服務契約委外中，若依服務個案數與服務項目計算酬勞，係屬下列何種管理機制？",34,{"webId":42,"stem":43,"number":44,"year":9,"session":10},"sw-114-2-social-work-management-029","目標與關鍵結果（objectives and key results, OKR）是繼 KPI（key performance index）廣為各界喜好的績效管理工具，下列敘述何者正確？",29,{"webId":46,"stem":47,"number":48,"year":9,"session":10},"sw-114-2-social-work-management-035","社會服務契約委外已成為許多社會福利機構主要經費來源，相較於非社會服務契約，下列何者屬於社會服務契約的特性？",35,1787299256909]